Tunisia opens digital service centers to modernize public administration

Moncef Hamdi, the chief of staff to the head of government in Tunisia, announced that 34 digital service centers are currently operating across 21 governorates to serve more than 900,000 citizens.

The government expanded its administrative network to include 53 multi-counter houses, bringing the total number of structures to 87. A development plan for 2027 to 2030 aims to build 68 additional centers at a rate of 17 per year.

The plan also intends to launch 20 new services starting in 2027. Officials are currently simplifying approximately 70% of the 3,300 identified administrative procedures. A unified platform will allow people to check required documents and processing times for these procedures. The government is also working on a national legal information portal and a unified public data framework as part of a broader digital transition.