Public complaints commission resolves over 16,000 grievances in Enugu State

The Public Complaints Commission (PCC) resolved 16,237 complaints in Enugu State, Nigeria, between January and September 2026.

Edith Okoli, the Federal Commissioner in charge of Enugu State, reported these figures during a press briefing to mark the 51st anniversary of the commission. The PCC acts as a national ombudsman to help people seek justice against government institutions, public officials, and private companies for free.

The commission addressed issues including unpaid salaries, pensions, and gratuities, as well as land disputes, landlord-tenant disagreements, and wrongful dismissals. The commission's interventions helped residents obtain redress without using expensive and lengthy court processes. Beyond mediation, the agency conducted public awareness campaigns in markets, schools, and communities to teach people about their rights. While the commission resolved thousands of cases, 29,484 complaints remain under investigation as of the report.