Francesca Rietti teaches her elderly grandparents to use Uber Eats

Francesca Rietti taught her 102-year-old grandfather, George, and 89-year-old grandmother, Annie, how to use the Uber Eats food delivery service.

She documented the process in a series of videos on TikTok. Because the grandparents' iPhones were too old to support the app, Rietti used a desktop computer to show them how to navigate the website. Rietti guided her grandparents through the basics of the browser and the Uber Eats homepage.

Grandma Annie took notes in a notebook while Rietti explained how to select different types of food, check delivery times, and add items to a digital cart. The pair practiced by looking at different restaurants before moving on to the next phase of the lesson. The project eventually went viral, reaching millions of viewers. Following the online success, Rietti and her grandparents sat down together to place a real order.

Grandpa George took the lead on the computer to select steaks and appetizers. Rietti is now in talks with Uber to explore ways to help more senior citizens learn to use the technology through classes or similar programs.