Kyrgyzstan automates pension appointments to remove document requirements
Headline and summary by local AI
The Social Fund of Kyrgyzstan launched a new information system to automate the pension appointment process for citizens.
Ruslan Asanbekov, the head of the Digital Development Department of the Social Fund, said the system removes the need for retirees to visit district offices or collect physical documents. The project moved payments to an electronic format, replacing manual paper lists with a system that tracks account deposits in real time.
The new web platform connects 53 district offices to a unified database, reducing data synchronization time from several hours to a few seconds. The system identifies people who reach retirement age automatically and pulls their passport and residence data from other government sources. After the system forms the pension case, citizens receive a notification through the Tündük app to select their bank.
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