Pakistan serves 171,000 people through new service center

Pakistan launched the Asaan Khidmat center in January 2026 to provide streamlined government services to its citizens.

Federal Minister for Information Technology and Telecommunication Shaza Fatima Khawaja announced that the center has assisted more than 171,000 people since it opened. The facility operates using a model inspired by the Azerbaijani ASAN Khidmet system. It currently offers 64 different services from 12 separate government agencies.

The project involved cooperation between Pakistan and Azerbaijan, with support from the State Agency for Public Service and Social Innovations under the President of Azerbaijan. Khawaja explained that digital infrastructure and identity verification systems help the state respond to crises and provide aid to the population more efficiently. She noted that organized state work and cooperation between federal and provincial authorities are essential for managing emergencies like those caused by climate change.