Azerbaijan’s public service model expands globally
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Ulvi Mehdiyev, chairman of ASAN Service in Azerbaijan, announced that over 600 centers worldwide now use the ASAN Service model, providing services to more than 800 million people.
Mehdiyev made this statement at a conference celebrating the 15th anniversary of the Azerbaijan International Development Agency (AIDA). He explained that President Ilham Aliyev initiated ASAN Service as a way to improve how citizens interact with the government, prioritizing efficiency and openness.
The ASAN system aims to simplify public services and increase accountability. Azerbaijan considers its success with ASAN Service a sign of its overall development. International recognition of the model includes a 2015 UN Public Service Award and a 2019 UN award for innovation in digital public services. Mehdiyev shared that his team has worked with over 40 countries across four continents to implement the ASAN model.
Pakistan, Indonesia, Ethiopia, Uganda, Uzbekistan, and Afghanistan have all established public service centers based on the principles of the Azerbaijani system, demonstrating the country’s role in international development.
