Zagreb hospital emergency room reopens with faster care
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Zagreb’s KBC Zagreb hospital reopened its renovated Emergency Department after four months of work, aiming to improve patient flow and working conditions. The renovation covered nearly 400 square meters of space with a donation valued at 426,000 euros, updating waiting areas, restrooms, and the triage area.
The hospital expects to handle around 120,000 patients annually through the emergency department, averaging 400 people each day, with numbers fluctuating throughout the year.
Hospital officials introduced a “fast track” system to quickly treat patients with less severe conditions, those in the fourth and fifth triage categories, while also relieving pressure on the care of the most critical cases. A doctor and nurse will staff this new area to expedite diagnosis and treatment. Adis Keranović, the head of the Emergency Department, explained that the fast track system is already organized and should begin operating in the coming days after final technical preparations.
However, Keranović cautioned that the renovation will not eliminate wait times completely, as many patients will still experience delays for tests and other procedures. Staff will reassess patients who experience a change in condition while waiting to prioritize their care. The renovation occurred while the Emergency Department remained open, with temporary waiting areas and triage procedures in place to continue providing urgent care. BINA Istra and partners financially supported the project and plan to continue supporting improvements to hospital spaces.
