New York forces t-mobile to remove data caps on low income internet plans

New York Attorney General Letitia James reached an agreement with T-Mobile to ensure the company complies with the Affordable Broadband Act. This state law requires providers to offer low-cost internet to low-income residents at specific speeds and price points.

The Office of the Attorney General found that T-Mobile violated these requirements by placing monthly data caps on its affordable plans.

The company reduced internet speeds to 650 kilobits per second after a customer used 50GB of data, which the investigation noted could occur in four days of typical use. T-Mobile also limited the availability of these plans to areas with 5G wireless and blocked search engines from indexing the plan details on its website. T-Mobile will now remove these data caps and make its affordable plans available in all locations where it provides home internet in New York.

The company also agreed to allow search engines to access information about these plans. T-Mobile stated it is updating its offerings to meet state requirements while keeping the same low prices for eligible customers.